3. Pre-conditions

  1. Backup of Sage CRM:-

  • Take a backup of the Sage CRM database and complete the Sage CRM installation directory.

2. Backup of Sage X3:-

  • Take a complete backup of the Sage X3 database and complete the Sage X3 installation system.

3. Configure IIS:-

a. For Configuring IIS versions before 6.0.

  • Select Start | Settings | Control Panel | Administrative Tools | Internet Information Services IIS Manager.

  • Click on the Web Services Extensions folder, you will see a list on the left-hand side. When installing IIS, the services installed are in a highly secure and "locked" mode. By default, IIS serves only static content, meaning features like ASP, ASP.NET, Server-Side, and FrontPage Server Extension do not work unless enabled. If you do not enable this functionality after installing IIS, IIS returns a 404 error. Refer to the below image.

  • Select all unknown ISAPI Extensions from the Web Services Column and select the Allow button.

  • Also, select the Active Server Pages and click the allow button.

Enable parent paths

  • Select Start | Control Panel | Administrative Tools | Internet Information Services IIS Manager.

  • In IIS Manager, Go to the default Web site properties by clicking the right mouse button and clicking Properties.

  • In the Default Website properties window, click on the “Home Directory” tab.

  • In the “Home Directory” tab, click on the “Configuration” button.

  • In the Configuration screen, click on the Options tab and set the Enable Parent Path option to check. Refer to the below image.

b. Configure IIS version 6 or above

  • Select Start | Control Panel | Administrative Tools | Internet Information Services IIS Manager.

  • Click on the Internet Information Service Manager (IIS) Manager| Server (Server\Administrator) | ISAPI and CGI Restrictions.

  • Click on ISAPI and CGI Restrictions, allow access to Active Server Pages, and Allow unspecified ISAPI modules. When installing IIS, the service is installed in a highly secure and "locked" mode. By default, IIS serves only static content, meaning features like ASP, ASP.NET, Server-Side, and FrontPage Server Extension do not work unless enabled. If you do not enable this functionality after installing IIS, IIS returns a 404 error. Refer to the below image.

Enable parent path

  • Select Start | Control Panel | Administrative Tools | Internet Information Services IIS Manager. You can even do this by clicking your Windows Start button and entering "inetmgr" into the search box. Then press enter.

  • On the Connections pane, expand the server node and select your site from underneath "Sites."

  • On the Features view, double-click "ASP."

  • Change "Enable Parent Paths" to "True."

  • Under the Actions pane, click "Apply."

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