Configuring Sage CRM Users

You need to configure all the Sage CRM users who will be using GUMU™ for Sage CRM – Sage 100 integration. This involves setting the Allow Web Service property to True.

To configure a user for GUMU™ for Sage CRM – Sage 100 integration:

  1. Select the Administration menu button.

  2. Choose Users from the Administration list in the context area of the screen. The User Search page is displayed.

  3. Find the user for whom you want to enable CTI, and click the hypertext link for the user. The User Details page is displayed.

  4. Select the Change button.

  5. In the Security section, set the “Allow Web service” value to True. Refer below image

6. Save the user.

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