Feedback Response

The Feedback Response entity is used to capture customer feedback or responses related to a completed job or service. This entity allows organizations to collect, track, and manage customer satisfaction information, which is vital for improving service quality and maintaining customer relationships.

Field List and Descriptions

Sr. No.	Field Name	Short Description
1	Response #	A unique auto generated number for response record.
2	Job	Lookup field to link feedback to job.
3	Comments	Captures detailed textual feedback from the customer.
4	Rating	Records customer ratings for the service provided.
5	Given by	Look up to site contact who gave the feedback.
6	Service engineer	The Service Engineer field identifies the technician or engineer who performed the job or service for which the feedback is being provided.