# APP Home Page

The Field Service Manager Homepage serves as a central control panel for tracking job activity, resource efficiency, and overall service performance. With interactive visuals and up-to-date metrics, it empowers managers to maintain transparency, improve scheduling, and ensure high-quality service delivery. With real-time visual insights and categorized job tracking, users can identify trends, monitor performance, and make data-driven decisions to optimize field operations.

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### Key Sections of the Home Page

#### Dashboard Summary Tiles

Located at the top of the page, these tiles provide quick insights into key metrics:

• **Last month’s jobs:** Displays the total number of jobs completed or handled during the previous month. This metric helps track workload trends and assess monthly performance changes.

• **Current month’s jobs:** Shows the number of jobs created or active in the current month. It provides a snapshot of current operational load and helps compare performance month over month.

• **Open Jobs by Category:** Indicates the number of ongoing or pending jobs categorized by service type (e.g., installation, callout, service). This helps prioritize work based on job type and urgency.

• **Overdue Jobs by Service Engineer:** Lists of the number of overdue jobs assigned to engineers. This helps identify delays or bottlenecks in job completion and ensures timely follow-ups.

#### Visual Performance Metrics

Several charts and graphs provide a detailed visual representation of jobs and service engineers:

• **Open Jobs by Status:** A visual (donut) chart showing the percentage distribution of jobs by their current status such as *Assigned*, *Enroute*, *In Progress*, or *Completed*. It provides a quick overview of job progression and workload balance.

• **Open Jobs by Category:** Displays a bar chart comparing the number of open jobs under each service category. This visual breakdown supports better task prioritization and resource allocation.

• **Upcoming Jobs by Category:** Shows the proportion of upcoming scheduled jobs segmented by category. This helps teams prepare resources and plan ahead based on upcoming workload patterns.

• **Last Month’s Performance:** Highlights top-performing service engineers based on the number of jobs completed in the last month. This encourages performance tracking and recognition within the team.

• **Completed Jobs - Current Year / Month / Week:** These tiles summarize job completion trends across different time frames yearly, monthly, and weekly. They provide insights into service throughput and help evaluate productivity over time.


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